Customer Corner: Appreciate the Customers You Already Have (via Crossville Corner)

April 15, 2011 Leave a comment

Goo Tip on customer retention. Make em happy and not dissatified.

Customer Corner: Appreciate the Customers You Already Have by Lisbeth Calandrino "Understand the customer experience, and find ways to improve it." These are common goals—and, all too often, common struggles—of good businesses. According to Return on Behavior Magazine, the average business loses between 10-30% off its customers yearly. Whether mildly disgruntled or highly disappointed, these customers will undoubtedly air their grievances and share their attitudes with anyone will listen. Why do customer … Read More

via Crossville Corner

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Hello world!

April 15, 2011 1 comment

Welcome to WordPress.com. After you read this, you should delete and write your own post, with a new title above. Or hit Add New on the left (of the admin dashboard) to start a fresh post.

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  1. You can find new ideas for what to blog about by reading the Daily Post.
  2. Add PressThis to your browser. It creates a new blog post for you about any interesting  page you read on the web.
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